Lost and Confused While Electronic Shopping

Have you ever been electronic shopping and been just swamped by customer service people who are trying to help you out? How does it make you feel? Do you appreciate it, or do you just want them to go away? I, for one, would not have any idea what to do without these people when I am electronic shopping. There obviously must be a lot of people like me in this world or these stores would not need to hire so many people for their store.

When it comes to electronics I need a lot of help. I will go electronic shopping and be looking for something in particular, but the minute I start asking questions about it, the answers I receive are way over my head. I think it is mostly the vocabulary I have trouble with. Words like megabyte and megapixel make my head spin! I do not know what in the world they mean.  I think when I do go electronic shopping I am going to need a list of vocabulary words so I know exactly what is being explained to me. This is important because I need to know what I am buying, how to work it, and whether or not it is the best option for me!

This overwhelming feeling happens to me every time I go electronic shopping. When I can I bring a friend along with me who can break down what I need to know. I suppose for some people electronics are a passion and for others, they just need to own them and know how to work them. These people probably need help like I do, while electronic shopping . I would not know what to do without my cell phone, laptop, and digital camera, but when I went electronic shopping for all of these things it usually ended with me putting all of my trust into the customer service person since I had no idea what was best for me or how to figure it out!

For example, the last time I went electronic shopping I had to buy a wireless router. I was not sure what kind would be best for my house, or what type is the most reliable of best to use. So, I just told the guy what kind of computer I had and what my house was like and then asked him to please just pick out the best one for me. He began throwing around the brand names and features of all the different wireless routers and I was probably just staring at him with this confused expression on my face. I am sure it was pretty obvious to him that I am not the best at electronic shopping.

It’s not that I don’t like electronic shopping. I love looking at all the different appliances and gadgets and playing around with them. The cameras, especially, are exciting to test out. It is also cool to think that one of them is going to end up being mine. When it comes time for me to actually make a decision, though, I immediately turn to someone with a name tag for help.

 
For some people, I am sure that all of the customer service employees at electronic stores are annoying when they are trying to go electronic shopping. I, on the other hand, am so glad that they are there because I would be lost without them!

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