ENTERPRISE RENT-A-CAR COLUMBIA

This is an unpaid; non commercial review.

One of our associates recently rented a car from this rental car company. Amazingly ; after he was assured that his credit card would not be charged until he returns the car , he was charged without permission ( yes … it was in the paper work ; but he was verbally assured that he won’t be charged ).

To make the story short; the franchise owner refused to apologize or take any responsibility. It got worst; they charged him one more time after the car was returned, in spite of telling him he was all paid up .

Here is our view: they get 0 out of 5. Gush … we wish we could give them a negative score.

By it selves; this wouldn’t usually be a big deal – but the issues at hand is trust. How, when, where can you trust a company if their word is unreliable at best and deceptive at worst?

In this particular case ; we would argue that this particular location in Columbia MO is simply a bad choice . There are others that are available , friendlier , and more honest .

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