In today’s information age it is hardly a surprise that many decision makers, end users as well as law makers are concern about information security and data privacy. Historically it is not surprise that new technology and advancements are accompanied by new challenges as well as uncertainty in terms of upholding traditional set of values and regulations.

Information systems are no exception. Business to business or business to consumer both illustrate equal dilemmas; data and privacy breaches, hackers, viruses, worms, spy ware, and industrial espionage are just a few concerns. Such concerns may translate themselves into criminal and civil liabilities for service providers which may raise the cost of insurance and ultimately reduce profitability.

Yet the main issue at hand is if information systems can or should be subject of all time efficiency, accuracy and security. Certainly a pro argument for effectiveness and efficiency is hard to counter, however, in terms of absolute security; the issue becomes more philosophical than practical. Every aspect of business is accompanied by certain amount of risk which also includes security issues. Information systems are no exception; currently there is no system that has an absolute security option nor does any information system provider make any such assurances. As technology evolves so does the human curiosity and ability to challenge the status quo; hence any and all new technology is either subject to errors or human interference.

Besides, in terms of business practices the mere cost benefit analysis would dictate that such security is more costly than it is worth. Even in terms of civil liabilities it is certainly cheaper to compensate individual and businesses than attempt to invest into capital ventures that would create and maintain absolute secured information systems. Yet it is important to point out that such analysis certainly would dictate a dues diligence; assuming that no reasonable attempt was speared to assure sensible and common industry standards.

Ultimately, as in any other component of business and business decision making the proper balance is the key.


There has to be enough resources invested in creating a viable and secure a system which conforms to industry standards as well civil and criminal laws. Yet such effort should not be hindering the ultimate goal and obligation of business to create the greatest possible profits for its stakeholders.

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