Pay Pal Merchant Account

This entry is rather unusual.

As it is usual with financial institutions, we all know that they have their own interest in mind. However, PayPal (a registered trade mark of its respective owners) is in our opinion rather uniquely self serving.

In the past 2 years we have observed and noted a lot of self serving actions that really are not consumer friendly;  in particular their dispute resolution for non tangible goods such as e-goods.  To sum it up: there is no protection. This certainly raises the question: if Paypal is the premier online transaction processor, why is there no protection for the premier online goods i.e. e-goods?

Certainly there is enough blame to go around, yet we would like to suggest that is primarily the consumers fault because they put up with it. If there would be enough complains they may rethink their less than ethical policies.

As up right now, the use of Paypal is certainly not a choice rather than a lack of choice. We would like to encourage everyone that has similar experiences to email PayPal to express their disappointment.

Hence we give them a 0 out of 5.

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